Training Testimonials

"We worked with Ken over multiple cohorts, including Five-Star Client Service training and group coaching sessions. He was extremely communicative throughout the process, had thoughtful and actionable insights to share, and was a great facilitator with a positive attitude."
Jennifer Heilman FlanerySenior Vice President, Stratacomm
"Ken is the ultimate trainer for PR people. Not only has he walked the walk through client service and business development trenches, he also has realistic, practical and actionable recommendations that help teams up their game. During a recent training that Ken developed/led for our Global Marketing team he adeptly picked up on our corporate culture, established real-time rapport with the participants and created a "safe space" for sharing concerns. When weighed against deadline demands and shifting priorities, Ken's trainings are truly time well spent."
Sandra SokoloffSenior Director of Global Public Relations and Corporate Communications, Alvarez & Marsal
"Ken is a trusted friend and confidante in addition to being an insightful management consultant and engaging trainer for agency teams. We've hired Ken to help our managers become leaders and to help our entire team work better with clients. I expect to hire him again sometime soon. Thanks, Ken!"
Scott BaradellCEO, Idea Grove
"For three years (or more) in working with Ken, he has been a terrific counselor on Five Star Client Service training and various agency management issues. In addition, he is a great coach on business development and leadership."
Brenda BarwickFounder, President, CEO at Jones PR
"Ken Jacobs conducted two valuable leadership development sessions with mid-career students in the Syracuse University Newhouse School's Executive Master's Program in Communications Management, which I direct. He truly engaged with the attendees to get them to think strategically about leadership, while also offering practical insights they can (and did) bring back to their organizations. To a person, these professionals were grateful to Ken for the value and personal commitment he brought to their leadership journeys, and I strongly recommend him as a trusted source for providing leadership development and communications counsel in any sector--agency, corporate or not-for-profit."
Anthony D'AngeloPublic Relations Professor; Director, Executive Master's Program, Communications Management
"I highly recommend Ken Jacobs! Ken’s knowledge of the practice of public relations is extensive, and his ability to understand and incorporate new social media techniques within a structured, results-focused discipline is impressive. On top of that, he is a good guy, who has always gone out of his way to make sure that things are not only done, but that they are done right and in the right way. We have utilized Ken’s services on a consulting basis for staff training at our agency. Ken has greatly exceeded our expectations. Working with a wide range of experience levels among our diverse staff, Ken has succeeded in imparting not only a fundamental understanding of contemporary public relations practice, but also a very practical, hands-on comprehension of client service issues that I have seen put into practice with our client base from day one."
John LonsdorfPresident at R&J Strategic Communications
"I have known Ken Jacobs for more than 20 years as an esteemed colleague in PR, a valued provider of PR training and coaching to our agency, and as a dear and trusted friend. I cannot recommend him highly enough as a person of great integrity, compassion, creativity and as a brilliant PR educator and trainer. Ken's training sessions always receive the highest marks because he really connects with his audience based on his personal experience and track record in creating award-winning PR campaigns, developing high-performing teams and building business for his agencies. The highest rated training session ever done at our agency was one that Ken presented at CRT/tanaka's annual retreat in 2010 entitled, 'Delivering World-Class Service.' One of the many reasons I admire Ken is that he is doing exactly what he most loves and does better than anyone else: developing and implementing training programs and coaching that provide high-value to PR professionals and their organizations."
Patrice TanakaChief Joy Officer, Joyful Planet LLC, former Senior Counselor, Padilla/CRT, former Co-Chair, Chief Creative Officer, CRT/tanaka
"I had a critical and urgent need for a key client's NY office, and I needed a project partner at my side. I hired Ken and he delivered big time! My client loved him... and loved me more as a result of it. I won't hesitate to engage Ken again. Great to work with him!"
Jack VincentSales Advisor, Business Storyteller at JackVincent.com
"From start to finish, Ken has been attentive, professional and thoughtful in tailoring his workshop to the needs of our team. He is a careful and responsive listener, and thoroughly committed to meeting our needs. I have already seen results from his work and hope to find additional ways to continue our relationship."
Lisa WeissFormer Executive Vice President, Cooney Waters Group, now Cooney Waters Unlimited
"Ken has done a great job on numerous training programs for members of our staff. He has created classes ranging from writing to media relations to organizational skills. He is always well received and staff benefit from his vast knowledge of the public relations industry. If you are looking for trainers for your PR -- Ken would be a great choice!"
Tom CoyneFounder, Coyne PR

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