Testimonials

"Ken's business development workshop and follow-up new business coaching helped our firm tremendously. Ken’s brings a unique blend of business acumen, public relations know-how and emotional intelligence. He’s so good, I truly hope none of our competitors are reading this."
Michael CherensonAPR, PRSA Fellow, EVP of SCG Advertising & Public Relations
"Ken is a valued partner to our agency. His keen insights, diverse experience and collaborative approach make for a very successful formula. The training he provided on client service was a welcome addition to our professional development curriculum."
Bryan HarrisCOO & Managing Partner, Taylor
"While I was with MWW, Ken conducted several engaging workshops for our client-facing staff. His workshops were among the highest participant-rated classes we've given, vis-a-vis such key measures as 'Overall Program (Workshop) Value,' 'Program Facilitator,' 'Practicality/Usability of Recommendations,' and 'Exceeded Expectations.' Participants reported not only learning a tremendous amount of valuable information, but committed to take a number of actions as a result of the workshop. Not only were these the actions we wanted them to take, but they actually did so. In a post-workshop survey, a large number of participants said they'd enthusiastically recommend the program to others; a substantially larger number said they'd very enthusiastically recommend it."
Angela CalzoneCo-Managing Member, Change & Response Strategies, LLC, Senior Vice President, Talent Resources and Organization Development
"I have known and trusted Ken for a long time so it was a no brainer to invite him in to train my entire team. The workshop he led was the hit of our retreat and the feedback from staff at all levels was A+. We not only had fun in the session but learned a lot of useful real world skills and essential in the comms business management tools."
Beth KitzingerFormer Managing Director, Fenton Communications
"Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
Cindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)
"Ken Jacobs conducted two valuable leadership development sessions with mid-career students in the Syracuse University Newhouse School's Executive Master's Program in Communications Management, which I direct. He truly engaged with the attendees to get them to think strategically about leadership, while also offering practical insights they can (and did) bring back to their organizations. To a person, these professionals were grateful to Ken for the value and personal commitment he brought to their leadership journeys, and I strongly recommend him as a trusted source for providing leadership development and communications counsel in any sector--agency, corporate or not-for-profit."
Anthony D'AngeloPublic Relations Professor; Director, Executive Master's Program, Communications Management
"I highly recommend Ken Jacobs! Ken’s knowledge of the practice of public relations is extensive, and his ability to understand and incorporate new social media techniques within a structured, results-focused discipline is impressive. On top of that, he is a good guy, who has always gone out of his way to make sure that things are not only done, but that they are done right and in the right way. We have utilized Ken’s services on a consulting basis for staff training at our agency. Ken has greatly exceeded our expectations. Working with a wide range of experience levels among our diverse staff, Ken has succeeded in imparting not only a fundamental understanding of contemporary public relations practice, but also a very practical, hands-on comprehension of client service issues that I have seen put into practice with our client base from day one."
John LonsdorfPresident at R&J Strategic Communications
"I have known Ken Jacobs for more than 20 years as an esteemed colleague in PR, a valued provider of PR training and coaching to our agency, and as a dear and trusted friend. I cannot recommend him highly enough as a person of great integrity, compassion, creativity and as a brilliant PR educator and trainer. Ken's training sessions always receive the highest marks because he really connects with his audience based on his personal experience and track record in creating award-winning PR campaigns, developing high-performing teams and building business for his agencies. The highest rated training session ever done at our agency was one that Ken presented at CRT/tanaka's annual retreat in 2010 entitled, 'Delivering World-Class Service.' One of the many reasons I admire Ken is that he is doing exactly what he most loves and does better than anyone else: developing and implementing training programs and coaching that provide high-value to PR professionals and their organizations."
Patrice TanakaChief Joy Officer, Joyful Planet LLC, former Senior Counselor, Padilla/CRT, former Co-Chair, Chief Creative Officer, CRT/tanaka
"Ken Jacobs is an amazingly helpful and talented strategic advisor. The best!"
Ronna ReichFounder at INK & ROSES
"Ken provided an on-target seminar on 'How to deliver 5-star client service' for our international Public Relations Global Network - and hit an immediate chord with our 50-member network of PR agency owners. We all know how important client service is, but sometimes forget how to implement it effectively. What I personally liked best about Ken's seminar is the way he offered specific ways to engage your clients that were eminently do-able. We've already done it and seen a big difference. I recommend Ken highly."
David LandisCEO/President, Landis Communications Inc., President Giant Step Digital, Past President, Public Relations Global Network

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