Consulting Testimonials

  • "A former public relations leader himself, Ken Jacobs has an exceptional understanding of the unique challenges and opportunities of our industry. His monthly leadership counseling sessions provided me with practical, actionable steps that worked to proactively expand our agency's new business, boost organic growth, control overservicing, reign in scope creep, and, most importantly, better serve and retain what Ken calls "delighted clients." Ken's gentle but firm coaching style helped me balance my mission-driven instinct to follow my heart with my business imperative to lead with my head. His own positive energy and empathy, combined with best practices for business success, gave me the tools and confidence to do both. The result: client-centered business growth and profitability proven by real metrics. Ken’s impact on my work is deep and lasting. Now, the first thing I ask myself whenever I approach a business development or client relations challenge is, "What would Coach Ken do?" Then I do it."
    Kellie Murphy
    Kellie Murphy Managing Director, Scott Circle Communications
  • "Our Princeton Strategic Communications team worked with Ken over the course of a year to implement a business development plan that was tailored to our needs. Ken carefully coached us through the planning process and encouraged us to pursue and achieve our stretch goals. Ken gave our process a valuable set of professional eyes to ensure the best results."
    Norris Clark
    Norris ClarkManaging Partner at Princeton Strategic Communications
  • "Ken's valuable insight, knowledge and encouragement set us off on the right path with a new sales and marketing plan, right as the world's pandemic was breaking. This instilled us with the much-needed confidence required to continuing growing our business amid a monumental crisis. Our bi-monthly Zoom sessions with Ken were always helpful and encouraging as he is very nonjudgemental but still provides mentorship and suggestions. I never walked away feeling bad, as sometimes you do with coaches who don't understand your other time-constraints. It is also very helpful that Ken has past leadership experience at top PR firms, so we could pick up important advice in other areas, beyond sales and marketing, such as hiring and client management. As leader of a company, it is important to keep people like Ken close, otherwise it can be a lonely job!"
    Amy Rosenberg
    Amy RosenbergPresident and Founder of Veracity

  • "Ken Jacobs is the best! I worked with Ken for the past year – and it was our best year yet. My company’s income grew by 22% As a PR expert, I was never trained on how to be a business leader. Ken gave me very substantive tips, feedback and advice. He helped me develop a business plan with financial goals, encouraged me to focus on our firm’s strengths, lead my team and grow my business. Due to Ken's coaching, I now feel more like a business leader rather than a PR person. I’m forever grateful to Ken."

    Laura Gross
    Laura GrossPresident, Scott Circle Communications
  • "Ken has provided excellent value to our executive team in the areas of business development and marketing. He is a pleasure to work with, provides strategic and thoughtful counsel and coaching, and he has helped us to advance many of our business goals. I would recommend him to any agency, and would be happy to speak with anyone about our experience with him."
    Maureen Juniper
    Maureen JuniperPartner at Praxis
  • "I can't say enough good things about Ken! He's worked with us on so many critical things, consulting on business development and marketing as well as ways to increase profitability. We've implemented much of his counsel over the years. Because of his valuable guidance, Ken was also asked to join and has participated in regular agency leadership meetings. He has also successfully coached a number of senior leaders and executives, increasing performance. We've been fortunate to work with Ken for the last four years - and he's always been a valuable partner."
    Heather Norian
    Heather NorianChief Operating Officer at The SPI Group LLC
  • "Simply put, Ken can make you, your team and your agency better. At least that's what he did for us at The SPI Group. Working with Ken, you quickly realize that no matter how good you are or how strong your business may be, there's always room for improvement. And, it's always great to have Ken available as a sounding board when planning or facing a difficult situation. I give Ken my highest recommendation!"
    Steve Goodman
    Steve GoodmanFounder & Chief Product Officer, Inkbench and Founder of The SPI Group
  • "For three years (or more) in working with Ken, he has been a terrific counselor on Five Star Client Service training and various agency management issues. In addition, he is a great coach on business development and leadership."
    Brenda Barwick
    Brenda BarwickFounder, President, CEO at Jones PR
  • "Ken's business development workshop and follow-up new business coaching helped our firm tremendously. Ken’s brings a unique blend of business acumen, public relations know-how and emotional intelligence. He’s so good, I truly hope none of our competitors are reading this."
    Michael Cherenson
    Michael CherensonAPR, PRSA Fellow, EVP of SCG Advertising & Public Relations
  • "Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
    Cindy Riccio
    Cindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)