Business Development Engagement

We start with a series of virtual training sessions, where we ask (and answer) the question: “How much money do we wish to make by the end of the year, and from whom will we make it?”

Training Sessions: We kick off the training with a highly interactive session around the critical importance of having a written, strategic, plan to grow your business.

12 Critical Questions

12 Questions You Must Answer: In our second mod, we introduce the 12 Critical Questions you must answer to write the business development plan.

We go deep on sources of income, including

  • What’s currently in contract.
  • How much we’ll generate by bringing new ideas to existing clients.
  • Additional income that will result from existing clients bringing us additional assignments.
  • What may come in “over the transom,” and then most important.
  • How much we need to generate from “new,” new clients.

Identifying The Right Clients

In follow-up sessions, we’ll identify:

  • Key industry categories in which the agency is truly expert.
  • Industry segments that are most likely to need you in the coming year.
  • Key practice areas in which you truly excel.
  • Key practice areas that will be most valued by your prospects, thereby generating the top and bottom-line growth.

We end with the First Seven Steps To Write The Plan

The First Seven Steps To Write The Plan: At this point, the agency writes the first draft of their plan. I’ll then review it and respond with a Recommendations Memo outlining my perspective on what’s missing and should be added, what can be eliminated (because we want to keep it tight!), and recommendation on fine-tuning.

This is followed by a phone or Zoom session where I walk you through the Recommendations, and answer any questions the agency may have.

At that point, the agency modifies the plan, and then jumps into implementation.

Biz Dev Implementation Coaching

We have a phone or Zoom session every other week, preferably for six months, to determine what business development activities are working (and let’s do more of them), what’s not currently working (let’s keep an eye on them and fine-tune or modify) and what’s clearly not working, despite modification, (so let’s kill it.)

Equally important, in those business development coaching calls, I’ll help the agency’s business development team to overcome any hurdles that they’re experiencing as they implement the plan, as well as fine-tuning those actions which might not be working, as mentioned above.

– Testimonials –

  • "Ken has provided excellent value to our executive team in the areas of business development and marketing. He is a pleasure to work with, provides strategic and thoughtful counsel and coaching, and he has helped us to advance many of our business goals. I would recommend him to any agency, and would be happy to speak with anyone about our experience with him."
    Maureen Juniper
    Maureen JuniperPartner at Praxis
  • "I can't say enough good things about Ken! He's worked with us on so many critical things, consulting on business development and marketing as well as ways to increase profitability. We've implemented much of his counsel over the years. Because of his valuable guidance, Ken was also asked to join and has participated in regular agency leadership meetings. He has also successfully coached a number of senior leaders and executives, increasing performance. We've been fortunate to work with Ken for the last four years - and he's always been a valuable partner."
    Heather Norian
    Heather NorianChief Operating Officer at The SPI Group LLC
  • "For three years (or more) in working with Ken, he has been a terrific counselor on Five Star Client Service training and various agency management issues. In addition, he is a great coach on business development and leadership."
    Brenda Barwick
    Brenda BarwickFounder, President, CEO at Jones PR
  • "Ken's business development workshop and follow-up new business coaching helped our firm tremendously. Ken’s brings a unique blend of business acumen, public relations know-how and emotional intelligence. He’s so good, I truly hope none of our competitors are reading this."
    Michael Cherenson
    Michael CherensonAPR, PRSA Fellow, EVP of SCG Advertising & Public Relations
  • "Ken is an expert communications professional with keen insights that have helped CRC grow as a young agency and thrive as a result of his dedicated and strategic focus on our marketing and business development efforts. Ken's years of experience running independent and global agencies are a valued source of direction for CRC that has proven helpful with both organic growth and new business."
    Cindy Riccio
    Cindy RiccioPresident and Founder at CRC (Cindy Riccio Communications, Inc.)